A FEW DO’s and DONT’s of Twitter

do's and dont's of Twitter


What are MY Do’s and Dont’s of Twitter?

If you’ve been dabbling in social media for any period of time, I’m sure you’ve read numerous posts with tips about Twitter.  Some may include links to 3rd party applications that work with Twitter, some may be tips how to get more followers or market yourself online using Twitter.  There are many sites out there such as JeffBullas.com,  Social Media Examiner, and Michael Q Todd just to name a few that offer great tips on Twitter and other social platforms.  In fact, I would recommend you subscribe to each of these blogs because they have valuable content you can use.

Below are my recommendations, that have worked for me to not only gain followers, but cultivate relationships through Twitter that ultimately allowed me to makes sales.

DO: If you notice someone has posted “Good Morning” or “Hello”, respond with a warm greeting! A long conversation is not necessary…  people just want to know there’s someone out there.

DON’T: Post and run!  I’ve seen so many people who are new to Twitter post links to their websites, “promotions”, etc… thinking this is the way to use Twitter to get new business, then they hop offline with no intention of getting to know their target audience.  Think about it this way… Would you turn on your television or radio just to watch or listen to commercials or infomercials?  Didn’t THINK so!

DO: Pay it forward.  Whether you are promoting another person’s blog, business, charity, contest or whatever, the general rule of thumb is to follow the 90/10 or 80/20 rule.  Promote others the MAJORITY of the time and yourself the minority of the time.    It was Zig Ziglar that said “You will get all you want in life if you help enough other people get what they want.” and that’s true for Twitter as well.  As you promote others… you are building your own cheer leading team.

DON’T: Auto DM (direct message) a generic message asking your new follower to like your fan page, read your blog,  or buy your product!  This is just down right RUDE!  There are many many people (myself included) who will unfollow you just as quickly as they followed you if they see this type of message in their DM box.

These are just a FEW of my Twitter a Do’s and Don’ts… heaven knows there are SOOOOO many more!  Is there something people do on Twitter that really gets under your skin you would like to share?  How about something people SHOULD do?  I’d love to read what you’ve got to say!


25 Replies to “A FEW DO’s and DONT’s of Twitter”

  1. I’ve got a post scheduled to publish next week about one of my biggest bugbears on Twitter – the whole auto follow back debate and my take on it.

    You’re spot on with you advice here. Twitter can be a great community – even when the stream moves so fast. Just like any community you need to respect it and the etiquette.

    1. Thanks for your feedback Kittie – I can’t wait to read your post! 🙂

  2. Thanks again for this post, Knikkolette! You inspired me to write a brief blog post myself where I shared a link here to your work. Also loved the Ziglar quote. Wise advice.

    1. Thanks so much John! I look forward to reading your post! 🙂

  3. I hate when people post on Facebook the link to their post on twitter. Maybe. I’m wrong, but I find it especially annoying when people I follow on both do this. I don’t need to read it twice!

    1. Thanks for the feedback Sam. That’s something I try not to do… but I have posted on both mediums (at different times) for more exposure. Glad to hear your view! 🙂

  4. Nicely done. One I do not necessarily agree with, and this comes from good experience is the use of an Auto DM (one time after the initial follow) when being done with brands vs a personal handle. I have had great success, and good feedback, when using this to drive Likes to a brand FB page. I totally agree when it comes to a personal handle though.

    1. Hi Ted! Thanks so much for your take on this. Everyone has their own opinion – that’s what makes the world go round – right? If you have success with it – you do what works for you. 🙂

  5. THank you Knikkolette for that reminder of do/dont’s on Twitter.
    Twitter stream moves fast (ok, very faaaast) and because of that I like to focus on: 1. what might be useful for my clients/friends/audience 2. for me…and that way I can try (at least) to keep up with the Twitter pace

    1. My pleasure Klaudia – thanks so much for taking the time to read and (and comment) on this post. I appreciate your feedback! 🙂

  6. I enjoyed reading your views on Twitter etiquette. Very useful indeed, and it confirms what I also believe. My pet hates: People who just recycle their own promotion tweets and don’t engage; People who retweet EVERYTHING or over-tweet their activities – anyone who has 4,000 followers and 40,000 tweets is a warning.

    1. Thanks so much for your feedback Heather! I agree, someone who has an overabundance of tweets, but their account hasn’t been active very long is a warning sign! Thanks for pointing that out!

  7. I love your posts. They tell you things useful in few words. Should I say they are dense of meaning. These are things we maybe know but it’s great to have it handy and in this compact way. Thanks!

    1. Thanks Fabrizio! I try to keep my posts brief because I know so many of us have to read through so many posts every day… I hope keeping them short will encourage more readers to return. 🙂

    1. Thanks Randy ~ great minds think alike! 🙂

  8. I just happened to be reading this on Memorial Day and I am inspired that you had the forethought to put your do’s and don’ts in patriotic red and blue. You truly are a master of the timing ;). My favorite in the post is ‘pay it forward’ whether it be the 90/10, 80/20 or as I have frequently read the 70/30 rule. The ratio, irrelevant; proper manners, immeasurable; and the good karma return infinite.

    1. Thank you for your feedback Anneliz! I agree the exact percentage is irrelevant, it’s the thought that counts. 🙂

  9. Relatively new to twitter and I am so surprised at how many autoresponsers there are and timed automated posts. Isn’t social media about humans communicating with humans? Seems sometimes that there are some who post for no other reason than to keep their name out there rather than for true social reasons. Perhaps I am just being naive or unfair?

    1. Thanks so much for your opinion Paul! You are not being naive or unfair in thinking social media is supposed to be social. The problem is some users don’t fully understand that social media is NOT a push medium like radio or television and others may have a problem finding that perfect place where they can share their friends blog posts, or give them a shout out on #FollowFriday (auto posting) and still interact with their followers. I have to admit – I find it difficult sometimes because I manage several accounts, it takes a lot of work.

      I would recommend follow those who interact with you, and put those on a list, and those who don’t interact with you – can either be in your regular feed or another list. That way, you can filter out those you feel are not being “social”.

  10. Excellent list. Twitter’s a great way to get the word out and communicate – but I think far too few people really use it to communicate. And it’s a great way for we bloggers to get our stuff out there in front of the right eyes – if we play it right.

    1. Thanks for the feedback EJ. I agree.. far too many people don’t take full advantage of Twitter. :/

  11. Thanks Knikkolette, I agree with your advises and I am guilty of not being enough interactive although I don’t use automation much and never use DM at all.

    I have a question for you regarding #FF: what do you do when you are in a tweet with a huge list of names and #FF ? before I was re-tweeting them with a thanks but it feels weird to me now. I would prefer individual #FF for the people who contributed or posted interesting content. Thank you.

    1. Hey Anne! My personal preference for #followfriday or #FF is to do a single #FF for each person, and if I’m listed in a long list as you noted in your question, I reply to the person who tweeted the #FF list of names with a single #FF shout out. i.e. Thank you @username for that #FF shoutout! That way – they are acknowledged and I’m still doing an individual #FF mention. I feel if I do fewer #FF shout outs, they carry more weight, than those who do a long list of #FF “spam”. I’ve had many people tell me they follow people I recommend because 1) I give a reason why I follow them and 2) I don’t do that many.

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